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Biennial Operating Plan (BOP) for 1999


Executive Summary

University of Houston-Downtown
Information Resources Division
Hossein Shahrokhi
Shahrokhi@uhd.edu
Phone Number: (713) 221-8542

It is clear that the application of technology in higher education is no longer an operational afterthought, and must be treated as an integral part of the educational process and its support systems. There is a strong commitment at UH-Downtown and in the UH System to improve university functions, increase access, and enhance instructional delivery through the effective use of technology. UH-Downtown's information resources organization is focusing on facilitating the effective and strategic use of existing and evolving technology, and has migrated from playing the role of hardware/software provider to that of strategic technology partner. Information Resources is represented on the University Planning Council, which oversees the planning efforts of the university.

Under the leadership of the UH System, UH-Downtown and the other university components are involved in two major projects which focus on improving instructional delivery and university support services. They include establishing a strong Distance Education Program and implementing an integrated Financial Records System, Human Resources System, and Student Information Systems. As part of the distance education project, a comprehensive plan was developed and is being implemented which includes faculty development and support, instructional delivery, and technical specifications. At UHD, an Instructional Technology Center and an Instructional Studio Suite have been established to support faculty development and the integration of technology in instruction and development and support of on-line and ITV courses. UH system has begun stage implementation of the PeopleSoft product suite for all campuses, which was selected after a system-wide business process reengineering study.

Information Resources at UH-Downtown restructured to form a flatter, more team oriented organization with a stronger focus on project management in 1997. Under the new structure, both academic and administrative functions are addressed, but they are no longer represented by separate support units. Since the reorganization, Information Resources has been developing and integrating its support processes and has improved its user involvement by establishing two key user groups. With the new, more integrated structure, each unit is better able to support the others and share resources, including skills, as needed.

During the life of this plan, the University of Houston-Downtown will continue its strong commitment to promote the infusion of technology into the instructional development and delivery process. Information Resources will continue to add instructional support personnel to its staff, expand instructional technology support, collaborate with academic colleges to promote faculty involvement, and develop the programs and support provided by its instructional technology support center and instructional studio suite. Information Resources will assist the university in leveraging the technology to meet its objective such as expanding web-based student services, promoting the university and its services through the Internet, and integrating appropriate technology in all aspects of administrative services.

Information Resources projects of immediate concern include: completing the segmenting the campus network infrastructure to isolate traffics and improve manageability; upgrading the academic computing lab; adding and upgrading electronic classrooms; continuing the expansion of the library technology upgrade; continuing the planning and support of technology for the teacher education program; expanding technology support for the developmental programs; improve instructional technology support and facilities; expanding the campus video network; upgrade desktop computers for faculty and staff; providing additional services using the voice response system; addressing Year 2000 issues; implementing a document imaging system; facilitate on-line course development; improved reporting and data integrity, and expanding the UH-Downtown World Wide Web site.

Since the last operating plan, the institution continues to successfully implement the next phase of the network infrastructure upgrade, develop and implement the second phase of equipping the instructional technology center and the instructional studio suite which include establishing two interactive electronic classrooms. The institution has also completed substantial upgrades to the primary computing lab; added three electronic classrooms; and initiated migration to a UNIX-based environment for the academic users and completed the last phase of the campus library automation system upgrade. A/V equipment has been installed in all the classrooms. Installation of a satellite dish and a cable system was completed as well as the Desktop 98 project which provided standard hardware and software to faculty and staff, and completed Y2K testing & remediation.


Schedule B

Schedule B --- Baseline Operations Summary
Agency: University of Houston - Downtown - UHD  Date: 10/1/99 Dept: Information Resources     Contact: Hossein Shahrokhi Phone: (713) 221-8542  
Line Item/Description FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
1 IR Staff Salaries $972,194 $1,071,537 $1,185,047 $1,220,598 $1,257,216 $1,294,933 $7,001,525
2 IR Training $59,470 $65,450 $70,000 $75,000 $75,000 $80,000 $424,920
3 Supplies $48,500 $54,103 $50,000 $50,000 $50,000 $50,000 $302,603
4 Contract Services - Non-Consultant $0 $42,492 $10,000 $10,000 $10,000 $10,000 $82,492
5 Software Maintenance $162,470 $154,003 $169,403 $186,344 $204,978 $225,476 $1,102,674
6 Hardware Maintenance $106,580 $97,800 $162,000 $200,000 $220,000 $242,000 $1,028,380
7 Voice Telecommunications $144,580 $150,575 $165,000 $172,000 $180,000 $185,000 $997,155
8 Data Telecommunications $15,600 $19,500 $11,000 $12,000 $14,000 $15,000 $87,100
9 Telecommunications Maintenance $44,000 $47,000 $50,000 $50,000 $50,000 $50,000 $291,000
10 Telecommunications Hardware $107,140 $162,386 $155,000 $186,000 $223,200 $267,840 $1,101,566
11 Computer Hardware $258,790 $415,017 $330,000 $363,000 $399,800 $439,780 $2,206,387
12 Software $119,530 $186,317 $189,000 $202,900 $225,090 $239,100 $1,161,937
13 Other $0 $0 $0 $0 $0 $0 $0
14 Total Costs Per Annum $2,038,854 $2,466,180 $2,546,450 $2,727,842 $2,909,284 $3,099,129 $15,787,739
15 Total Costs Per Biennium $0 $4,505,034 $0 $5,274,292 $0 $6,008,413 $0
16 Average Annual IR FTE 29.4 30.8 33.1 36.4 40.1 44.1  
17 Funding_Sources  
General Revenue $1,015,886 $1,068,166 $1,111,739 $1,200,000 $1,300,000 $1,400,000 $7,095,791
Other State Funds $947,968 $1,343,014 $1,384,711 $1,477,842 $1,559,285 $1,649,128 $8,361,948
Federal $0 $0 $0 $0 $0 $0 $0
Other $75,000 $55,000 $50,000 $50,000 $50,000 $50,000 $330,000
Total of Funding Sources $2,038,854 $2,466,180 $2,546,450 $2,727,842 $2,909,285 $3,099,128 $15,787,739

 


Schedule BD

BIENNIAL OPERATING PLAN
Schedule BD --- Baseline Operations Detail
Agency: University of Houston - Downtown - UHD  Date: 10/1/99
Dept: Information Resources    
Contact: Hossein Shahrokhi Phone: (713) 221-8542  
Line Category/Expense Detail FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
1 Contract Services
Contract Type Vendor
1.A Programming multiple $0 $42,492 $10,000 $10,000 $10,000 $10,000 $82,492
1.B Contract Services --- Non Consultant Total $0 $42,492 $10,000 $10,000 $10,000 $10,000 $82,492
2 Telecommunications Hardware
2.A Voice Hardware $21,200 $27,266 $30,000 $36,000 $43,200 $51,840 $209,506
2.B Data Hardware $63,540 $70,279 $75,000 $90,000 $108,000 $129,600 $536,419
2.C Video Hardware $22,400 $64,841 $50,000 $60,000 $72,000 $86,400 $355,641
2.D Telecommunications Hardware Total $107,140 $162,386 $155,000 $186,000 $223,200 $267,840 $1,101,566
3 Computer Hardware
3.A Mainframe/Mini Hardware $38,540 $74,418 $80,000 $88,000 $96,800 $106,480 $484,238
3.B Mainframe/Mini Peripherals $27,500 $30,612 $35,000 $38,500 $40,000 $44,000 $215,612
3.C PC/Workstation Hardware $163,750 $278,153 $185,000 $203,500 $225,000 $247,500 $1,302,903
3.D PC/Workstation Peripherals $29,000 $31,834 $30,000 $33,000 $38,000 $41,800 $203,634
3.E Computer Hardware Total $258,790 $415,017 $330,000 $363,000 $399,800 $439,780 $2,206,387
4 Software
4.A Mainframe/Mini Application Software $8,200 $12,294 $15,000 $16,500 $20,000 $22,000 $93,994
4.B Mainframe/Mini System Software $19,200 $32,434 $50,000 $50,000 $50,000 $50,000 $251,634
4.C LAN Application Software $20,050 $29,869 $22,500 $24,750 $27,225 $29,948 $154,342
4.D LAN System Software $14,300 $38,306 $25,000 $27,500 $35,000 $38,500 $178,606
4.E PC/Workstation Application Software $2,900 $3,160 $5,000 $7,000 $10,000 $10,000 $38,060
4.F PC/Workstation Office Auto. Software $42,880 $57,388 $65,000 $70,000 $75,000 $80,000 $390,268
4.G PC/Workstation System Software $12,000 $12,866 $6,500 $7,150 $7,865 $8,652 $55,033
4.H Software Total $119,530 $186,317 $189,000 $202,900 $225,090 $239,100 $1,161,937
5 Other Expenditures
5.A $0 $0 $0 $0 $0 $0 $0
Line Category/Expense Detail FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
6 Telecommunications Hardware Detail---Expenditures Over $25,000
Description Lease(Y/N) Qty
Voice Hardware
   N $0 $0 $0 $0 $0 $0 $0
6 Telecommunications Hardware Detail---Expenditures Over $25,000
Description Lease(Y/N) Qty
Data Hardware
  Wiring N 100 $13,200 $17,800 $20,000 $20,000 $20,000 $20,000 $111,000
  Hub and routers N 10 $27,600 $56,500 $60,000 $65,000 $65,000 $65,000 $339,100
Video Hardware
  ITV and studio control N 1 $17,500 $38,400 $50,000 $50,000 $50,000 $50,000 $255,900
7 Computer Hardware Detail---Expenditures Over $25,000
Description Lease(Y/N) Qty
Mainframe/Mini Hardware
   N $0 $0 $0 $0 $0 $0 $0
Mainframe/Mini Peripherals
   N $0 $0 $0 $0 $0 $0 $0
7 Computer Hardware Detail---Expenditures Over $25,000
Description Lease(Y/N) Qty
PC/Workstation Hardware
  PC Workstations/Gen Lab N 100 $35,200 $42,500 $50,000 $55,000 $60,500 $66,550 $309,750
  PC Workstations/Other Labs N 100 $48,900 $67,800 $50,000 $50,000 $50,000 $50,000 $316,700
  Unix Workstations/CMS lab N 3 $7,300 $8,200 $10,000 $11,000 $12,000 $13,200 $61,700
  PC Workstations/Faculty and Staff N 100 $75,800 $66,200 $75,000 $75,000 $75,000 $75,000 $442,000
PC/Workstation Peripherals
   N $0 $0 $0 $0 $0 $0 $0
8 Software Detail---Expenditures Over $25,000
Description Lease(Y/N) Qty
Mainframe/Mini Application Software
   N $0 $0 $0 $0 $0 $0 $0
Mainframe/Mini System Software
   N $0 $0 $0 $0 $0 $0 $0
LAN Application Software
   N $0 $0 $0 $0 $0 $0 $0
LAN System Software
   N $0 $0 $0 $0 $0 $0 $0
PC/Workstation Application Software
   N $0 $0 $0 $0 $0 $0 $0
PC/Workstation Office Auto. Software
   N $0 $0 $0 $0 $0 $0 $0
PC/Workstation System Software
   N $0 $0 $0 $0 $0 $0 $0

Schedule BN

BIENNIAL OPERATING PLAN

Schedule BN --- Baseline Narrative

Agency:

University of Houston - Downtown

Dept:

Information Resources

Contact:

Hossein Shahrokhi

Phone:

(713)221-8542 e-mail: Shahrokhi@dt.uh.edu

Line

Description of Contents

1

Baseline Operations Overview

Network Support

11%

Maintain network of 1,200 users

Data Center Operations

5%

Operate data center with 3 Vaxes, 12 servers, one SP2 and a PBX

Maintenance and Repair Services

11%

Maintain more than 1,800 PCs workstations and printers

System Analysis Programming

11%

Maintain student records and financial aid system

User Support

11%

Provide support for all technology services

Training

10%

Train faculty, staff and students on computing and telephony

Student Lab Support

11%

Support users in student computing lab

Media Services & IV Support

10%

Provide support for Instructional television and A/V needs

Instructional Technology

10%

Support development of On-line and technology assisted courses

Management, Project Management, & Planning

10%

Manage personnel, conduct IR planning, and manage IR projects

2

Ongoing Project Costs

Upgrade Computers in general student lab

FY 1997

support costs of 15k/year, .75 FTE for support

Upgrade data center operation

FY 1997

20K/yr install UPS(s), Rack Mount all servers, Add monitoring devices

3

Disaster Recovery

Disaster Recovery planning and implementation

10K in FY 99, 35K in FY 2000, 5K/yr (FY 2001:FY 2002)

4

Data Centers

Operator

1.5 FTE

Management

1.5 FTE

Print operations costs:

Hardware

30k/yr

Software

2k/yr

Maintenance

8k/yr

Supplies

35k/yr

5

Contract Services

Programming

$42,492 in FY 99, (10K/yr for FY 2000: FY 2003


Schedule G

Schedule G --- Growth and Enhancement Summary
Agency: University of Houston - Downtown - UHD  Date: 10/1/99 Dept: Information Resources     Contact: Hossein Shahrokhi Phone: (713) 221-8542  
Line Item/Description FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
1 IR Staff Salaries $416,654 $459,230 $793,591 $600,000 $720,000 $864,000 $3,853,475
2 IR Training $23,450 $28,050 $55,000 $35,000 $35,000 $35,000 $211,500
3 Supplies $28,000 $20,329 $30,000 $20,000 $20,000 $20,000 $138,329
Contract Services - Non-Consultant $0 $18,211 $20,000 $20,000 $20,000 $20,000 $98,211
5 Software Maintenance $28,575 $44,572 $50,000 $20,000 $25,000 $30,000 $198,147
6 Hardware Maintenance $19,600 $30,566 $30,000 $30,000 $30,000 $30,000 $170,166
7 Voice Telecommunications $11,250 $16,148 $10,000 $10,000 $10,000 $10,000 $67,398
8 Data Telecommunications $6,700 $7,800 $3,200 $3,500 $30,000 $30,000 $81,200
9 Telecommunications Maintenance $11,250 $13,117 $8,500 $10,000 $10,000 $15,000 $67,867
10 Telecommunications Hardware $385,250 $183,385 $390,500 $429,550 $472,505 $519,756 $2,380,946
11 Computer Hardware $760,500 $964,475 $510,000 $425,000 $450,000 $425,000 $3,534,975
12 Software $110,071 $71,554 $175,000 $148,750 $151,125 $166,238 $822,738
13 Other $0 $0 $0 $0 $0 $0 $0
14 Total Costs Per Annum $1,801,300 $1,857,437 $2,075,791 $1,751,800 $1,973,630 $2,164,994 $11,624,952
15 Total Costs Per Biennium $0 $3,658,737 $0 $3,827,591 $0 $4,138,624 $0
16 Average Annual IR FTE 12.6 13.2 19.9 21.9 24.1 26.5  
17 Funding_Sources  
General Revenue $435,380 $457,785 $476,459 $550,000 $650,000 $750,000 $3,319,624
Other State Funds $887,921 $964,652 $844,332 $851,800 $973,630 $1,064,993 $5,587,328
Federal $0 $0 $0 $0 $0 $0 $0
Other $478,000 $435,000 $755,000 $350,000 $350,000 $350,000 $2,718,000
Total of Funding Sources $1,801,301 $1,857,437 $2,075,791 $1,751,800 $1,973,630 $2,164,993 $11,624,952

Schedule GD

BIENNIAL OPERATING PLAN
Schedule GD --- Growth and Enhancement Detail
Agency: University of Houston - Downtown - UHD  Date: 10/1/99
Dept: Information Resources    
Contact: Hossein Shahrokhi Phone: (713) 221-8542  
Line Category/Expense Detail FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
1 Contract Services
Contract Type Vendor
1.B Programming multiple $0 $18,211 $20,000 $20,000 $20,000 $20,000 $98,211
1.B Contract Services --- Non-Consultant Total $0 $18,211 $20,000 $20,000 $20,000 $20,000 $98,211
2 Telecommunications Hardware
2.A Voice Hardware $28,400 $19,265 $22,000 $24,200 $26,620 $29,282 $149,767
2.B Data Hardware $87,400 $62,279 $168,000 $184,800 $203,280 $223,608 $929,367
2.C Video Hardware $269,450 $101,841 $200,500 $220,550 $242,605 $266,866 $1,301,812
2.D Telecommunications Hardware Total $385,250 $183,385 $390,500 $429,550 $472,505 $519,756 $2,380,946
3 Computer Hardware
3.A Mainframe/Mini Hardware $47,000 $354,418 $50,000 $50,000 $100,000 $50,000 $651,418
3.B Mainframe/Mini Peripherals $62,000 $48,262 $35,000 $50,000 $25,000 $50,000 $270,262
3.C PC/Workstation Hardware $554,000 $478,152 $325,000 $225,000 $225,000 $225,000 $2,032,152
3.D PC/Workstation Peripherals $97,500 $83,643 $100,000 $100,000 $100,000 $100,000 $581,143
3.E Computer Hardware Total $760,500 $964,475 $510,000 $425,000 $450,000 $425,000 $3,534,975
4 Software
4.A Mainframe/Mini Application Software $5,700 $9,840 $15,000 $16,500 $18,150 $19,965 $85,155
4.B Mainframe/Mini System Software $17,855 $13,900 $20,000 $22,000 $24,200 $26,620 $124,575
4.C LAN Application Software $18,758 $12,800 $62,500 $25,000 $15,000 $16,500 $150,558
4.D LAN System Software $4,700 $3,560 $15,000 $16,500 $18,150 $19,965 $77,875
4.E PC/Workstation Application Software $1,100 $1,350 $20,000 $22,000 $24,200 $26,620 $95,270
4.F PC/Workstation Office Auto. Software $52,430 $24,594 $21,000 $23,100 $25,410 $27,951 $174,485
4.G PC/Workstation System Software $9,528 $5,510 $21,500 $23,650 $26,015 $28,617 $114,820
4.H Software Total $110,071 $71,554 $175,000 $148,750 $151,125 $166,238 $822,738
5 Other Expenditures
5.A $0 $0 $0 $0 $0 $0 $0

Schedule GN

Line

Description of Contents

1

Year 2000

$53,475 FY98

$11,000 FY99 -

$21,500 FY2000

activities include staff salaries , the purchasing of products (primarily software), training, travel, and materials for briefings and newsletters

2

Implementation of IR Standards

Desktop Computing--The desktop computing project provides for standard hardware and software in faculty and staff offices

3

Contracted Services

none

4

Special Interest

Year 2000 Compliance

Assessment of potential Year 2000 problems; development of Year 2000 remediation plan; involvement of users in identifying and addressing problems; implementation of remediation; documenting status and complying with reporting requirements.

September, 1995 through August, 2000

$15,000/yr during FY96 - FY98

$25,000/yr during FY99 - FY00


Schedule Summary

Line Item/Description FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 TOTAL
1 IR Staff Salaries $1,388,848 $1,530,767 $1,978,638 $1,820,598 $1,977,216 $2,158,933 $10,855,000
2 IR Training $82,920 $93,500 $125,000 $110,000 $110,000 $115,000 $636,420
3 Supplies $76,500 $74,432 $80,000 $70,000 $70,000 $70,000 $440,932
Contract Services - Non-Consultant $0 $60,703 $30,000 $30,000 $30,000 $30,000 $180,703
5 Software Maintenance $191,045 $198,575 $219,403 $206,344 $229,978 $255,476 $1,300,821
6 Hardware Maintenance $126,180 $128,366 $192,000 $230,000 $250,000 $272,000 $1,198,546
7 Voice Telecommunications $155,830 $166,723 $175,000 $182,000 $190,000 $195,000 $1,064,553
8 Data Telecommunications $22,300 $27,300 $14,200 $15,500 $44,000 $45,000 $168,300
9 Telecommunications Maintenance $55,250 $60,117 $58,500 $60,000 $60,000 $65,000 $358,867
10 Telecommunications Hardware $492,390 $345,771 $545,500 $615,550 $695,705 $787,596 $3,482,512
11 Computer Hardware $1,019,290 $1,379,492 $840,000 $788,000 $849,800 $864,780 $5,741,362
12 Software $229,601 $257,871 $364,000 $351,650 $376,215 $405,338 $1,984,675
13 Other $0 $0 $0 $0 $0 $0 $0
14 Total Costs Per Annum $3,840,154 $4,323,617 $4,622,241 $4,479,642 $4,882,914 $5,264,123 $27,412,691
15 Total Costs Per Biennium $0 $8,163,771 $0 $9,101,883 $0 $10,147,037 $0
16 Average Annual IR FTE 42 44 53 58.3 64.2 70.6  
17 Funding_Sources  
General Revenue $1,451,266 $1,525,951 $1,588,198 $1,750,000 $1,950,000 $2,150,000 $10,415,415
Other State Funds $1,835,889 $2,307,666 $2,229,043 $2,329,642 $2,532,915 $2,714,121 $13,949,276
Federal $0 $0 $0 $0 $0 $0 $0
Other $553,000 $490,000 $805,000 $400,000 $400,000 $400,000 $3,048,000
Total of Funding Sources $3,840,155 $4,323,617 $4,622,241 $4,479,642 $4,882,915 $5,264,121 $27,412,691

 

Last updated or reviewed on 3/18/11

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