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Information Technology / Computing

ACL Resources - Hardware



General Computing Labs

General computing labs do not have classes scheduled in them and are staffed with lab assistants to help you. All labs are equipped with windows computers and scanners. Black & white and color printing is available as well as duplex and wireless printing.

71 windows computers
84 windows computers
16 windows computers
66 windows computers
4 scanners
7 scanners
1 scanners
2 scanners


Student Study Workstations

Student study workstations are conveniently located in study carrels near classrooms and offer Internet access, Microsoft Office, and printing.

Academic Building 4th Floor
Academic Building 6th Floor
21 windows computers
20 windows computers
1 printer
1 printer


Electronic Classrooms

Electronic classrooms are equipped with windows computers, printers, projectors, document cameras, multimedia players, and smartboards. Classes are scheduled in these rooms.


# Windows Computers



ACL Resources - Laptop Checkout

Laptop Checkout Hours*


Laptop Checkout Hours (S800 Lab)

Laptop Checkout Hours (C300 Lab)

Laptop Checkout Hours (B200 IT Area)

Monday - Thursday

9:00 a.m. – 8:30  p.m.

9:00 a.m. – 8:30  p.m.

9:00 a.m. – 8:30  p.m.


9:00 a.m. – 4:00  p.m.

Service not available

Service not available


11:00 a.m. – 4:00  p.m.

Service not available

Service not available


Service not available

Service not available

Service not available

* Hours subject to change and resource availability. Laptops can be checked out only during the Laptop Checkout Hours listed above and must be returned within those laptop checkout hours on the same day. Penalties may be applied for returning laptops late. See “Conditions of Participation” below for details.



  • Laptop computer with integrated wireless, CD-RW drive, charged battery, and power cord.
  • Laptop carrying bag


  • Microsoft Windows 7
  • Microsoft Office Professional, Microsoft Visio Pro, Microsoft Project, Microsoft Visual Studio
  • Internet Browsers - Internet Explorer
  • Media Players – Real One Player, Quick Time Player, Macromedia Flash Player, Macromedia Shockwave Player, Windows Media Player
  • Specialty Programs – Adobe Acrobat Professional Reader, WinZip, WS FTP LE, QVT Term, Roxio Easy CD/DVD Creator
  • Virus Protection - McAfee Virus Scan

Please note that if you need to save any work that you do on a loaned laptop, you must save it to your own media, such as a CD-R or USB portable drive (referred to as a flash drive, thumb drive, travel drive, or other common name).

Laptop Check-Out Rules

  • Laptops are NOT to be taken off campus. Doing so will be considered theft of University of Houston-Downtown (“University” or “UHD”) property. Individuals caught doing this will be reported to campus police.
  • Laptops are not to be left unattended. User is responsible for the device and its peripherals the entire time it is in his/her possession.
  • Laptops must be returned to the same location they were checked out by the times listed above.
  • Laptops are checked out only to currently enrolled UHD students who have official UHD GatorCard with picture. No other form of ID will be accepted. Only one laptop will be checked out per student at any one time.
  • All damage or malfunctions should be reported to the lab staff in the S800 lab.
  • Student Technology Services and The University of Houston-Downtown are not responsible for files remaining on the laptop once the laptop is returned and are not responsible for loss or damage to a user’s files as a consequence of use of the laptop.

Laptop Check-Out Procedures

  • Student will present his or her official UHD Gator Card with picture to lab personnel at the lab assistants’ desk in S800.
  • Student will sign the Laptop Check-out Rules and Procedures document. This document will remain in effect for the current semester only.
  • Student will complete and sign the Laptop Checkout Form each time a laptop is checked out.

Laptop Check-In Procedures

  • The laptop will be powered on and checked when it is returned to the checkout point. The student must remain in the lab until the laptop is checked.
  • Student Technology Services (STS) Staff will check the laptop and its peripherals to ensure it is in operating condition and that all parts are returned.
  • The STS staff member will check in the laptop, noting the following: date and time signed in, whether or not all equipment was returned, and list of any damage noted.
  • If the laptop is not in working condition or is damaged, the lab staff member must fill out the Laptop Incident Report sheet. If the user caused the problem, the user will meet and discuss the situation with the Manager of Student Technology Services or other full-time staff members.

Conditions of Participation

  • Use of the laptop will be in accordance with the University's Acceptable Use Policy (policy number 08.A.04), the Academic Computer Lab Policy (policy number 08.A.05), and other applicable UHD policies, and must also be in accordance with applicable law.
  • I have read the Laptop Check-out Rules and Procedures and agree to comply with them.
  • I acknowledge that the laptop is to be used only by me.
  • I acknowledge that I am not to attempt to fix, open or replace parts on the laptop.
  • I agree to assume full responsibility and financial liability for the laptop computer issued to me from the time it is checked out to me until the time it is checked back in.
  • I agree to pay the University of Houston-Downtown for the loss of or damage to any laptop computer and peripherals that are issued to me through Information Technology up to the amount shown on the Laptop Checkout Form.
  • I acknowledge that if I return the laptop after the time that it is due, I will lose laptop checkout privileges:
    • for 30 days for the first offense
    • for the remainder of the semester for the second offense
    • permanently for the third offense
  • I acknowledge that if I return the laptop 24 hours or more after it is due to be checked in, I may be charged up to $100 per day for each day after the date it is due, Furthermore, I acknowledge that a hold may be placed on my UHD account if I do not return the laptop, and that I may be charged up to the purchase price of the Equipment.
  • I acknowledge that failure to comply with these rules and guidelines can cause me to lose computing checkout privileges, and that I may not be able to register for classes, receive transcripts, or graduate until the amount owed is paid in full.


I understand that I am responsible for the cost of repair or replacement of the equipment designated on this form (“Equipment”) if damage or loss occurs to the Equipment while it is assigned to me, or if I refuse to return the Equipment. The Equipment has been verified by a technician to be in good working condition and it will be checked again when it is returned. 

The checkout or loan period for this Equipment is a maximum of four hours and must be returned to the lab by the end of the loan period.

The following penalties will be applied for returning the Equipment late.

If I return the Equipment after the time that it is due, I will lose laptop checkout privileges:
- for 30 days for the first offense
- for the remainder of the semester for the second offense
- permanently for the third offense

     In addition, if I return the Equipment 24 hours or more after it is due to be checked in,
I may be charged up to $100 per day for each day after the date it is due.

Name of Student: ________________________________________________
Signature of Student: ______________________________________________

Dell D620 Laptop #: ____          UHD Tag # __________________________
Date signed out: _______________     Time signed out: _________________
Staff Member  ______________________________________________

Date signed in: ________________       Time signed in: _________________
Staff Member:   __________________________________________________


ACL Resources - Printing

What is Pcounter?

Pcounter is a fee-based printing service.To use Pcounter you must have an Academic (student) network account, which is available to you with your paid registration each semester.


How does Pcounter work?

After submitting a print job , a dialog box will appear prompting you to enter your username and password. After enetering your credentials, click OK and your item will print.


How much does it cost to print in the labs?

Each enrolled UHD student is allocated 500 pages ($25.00 worth of free print quota each semester) for black-and-white printing in the computer labs, library, and e-classrooms.

Printing Costs

Once your initial print account free quota allotment is depleted, you can purchase additional printing by filling out the form below.

Print Account Add Credit Form


You can also purchase additional print quota from my payments under student eServices.

Black & White 5 cents per page
Black and White Duplex 7 cents per sheet
Color Printing $1.00 per page


Can I print with my wireless device?

Students can print to designated printers in S800, C300 and B200 from UHD’s wireless network using a user friendly, web-based system at For detailed instructions on how to use the wireless printing system, please see Wireless Printing Instructions.

ACL Resources - Software

The following software is available in all Academic Computing Labs and Electronic Clasrooms.



Software Version
Operating Systems Windows 7 Professional  
Microsoft Office Microsoft Access 2013
  Microsoft Excel 2013
  Microsoft PowerPoint 2013
  Microsoft InfoPath 2013
  Microsoft Publisher 2013
  Microsoft Word 2013
  Microsoft Project 2013
  Microsoft Visio 2013
Graphics & Web Design

Adobe Creative Suite 6 Design & Web Premium
(includes Photoshop CS6 Extended, Illustrator CS6, InDesign CS6, Dreamweaver CS6, Flash® Professional CS6, Fireworks® CS6, Acrobat® X Pro, Bridge CS6, Media Encoder CS6)

CS 6 (100 licenses)
Web Browsers Internet Explorer 10
  Firefox 31
Multimedia Viewers Quick Time 7.5
  Real Player SP  
  Windows Media Player 11
Utilities Putty 0.52
  WinZip 18
  McAfee Enterprise Virus Scan & Anti-Spyware 8.8
  Adobe Acrobat X Professional X Pro
  Roxio Easy CD/DVD Creator 10.3 Deluxe
  WS_FTP 5.1.2600
  Java 2 JDK 1.6
  Java 2 Runtime 1.6
  Micro Touch Systems ibid (TTLC classrooms A & B, instructor’s workstation only) 2.01
  Smartboard Technologies (C-311, C-312, & C-320, IT, West, & East Classrooms in S800); for E-Classrooms equipped with SmartBoards  
  Omnipage Professional (available at Scanner Workstations only) 15
  Photoshop Elements (available at Scanner Workstations only) 7
Languages MS Visual Studio 2012
  JCreator LE
Accessibility Software JAWS 13
  Magic 12
Department Software Version
CMS Logic Works 5
  PHStat 2
FACIS Quickbooks  
  Pro Series 2013
MMBA QM for Windows 2.1
ET Labview 2011


Software Installation Request

Who should use this form? Use this form if you need software installed in the academic computing labs, electronic classrooms, or presentation classrooms for the purposes of teaching UHD accredited courses.

Software Installation Request Procedures

  • Software must be certified for use with Windows 7.
  • Proof of licensing must be provided. Submit a copy of the software licensing agreement to the assistant Director of User Support and Help Desk Services (S830).
  • Submit this request no later than four weeks before the start of the semester during which the software is to be used, or four weeks before the first use of the software.
  • The software media must be received by the Assistant Director of User Support and Help Desk Services no later than four weeks before the start of the semester during which the software is to be used, or four weeks before the first use of the software. This is very important since the classrooms are heavily occupied and access to the computers to install software is limited.
  • Complete this form and click on the submit button at the bottom of the form.
    Use of the software is to be supported by the faculty member requesting the software installation. Information Technology is responsible for installing the software and ensuring that it runs.

NOTE ON PLUG-INS/WEBSITES: It is the responsibility of the faculty member to ensure that all plug-ins for assigned websites function as expeceted. We suggest that you use a lab computer to thoroughly test all websites being used in your course. Please contact lab personnel if you need assistance with this.


Faculty and Staff only

Today's date:

Professor or Instructor making request:

Software is needed for which class:

Name of Software and version number:

Date software is required:

Date software is to be removed:

Room # where software is to be used:

To be installed on how many computers:

Number of licenses available:

If software is already installed, where:

Is access to a printer required?

Will this software be used by persons other than UHD students?

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Last updated or reviewed on 1/29/15

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