Computer accounts

• Obtaining a computer account
• Obtaining application-specific accounts
• How do I obtain guest accounts?

Email

• How do I setup my email account?
• How do I access email from home?
• How much email quota do I have?

Password

• How do I obtain my password?
• How do I reset my password?
• What if I forget my password?

Student Technology Services

• Where are the student computer labs?
• How do I reset my password?
• Do I have a UHD email account?
• What if I forget my password?
• Can I checkout a laptop?

Report an IT Problem

• How do I log on to the wireless network?
• What is my username and password?
• How can I reset my password?
• What’s my password to PASS?
• My PC is too slow, what do I need to do?

Computer Health

• Slow computer?
• Does my computer have virus protection?
• How do I handle junk email?

IT Forms

• General Account Form
• Telecommunication Authorization Form
• Departmental Email Account Form
• Computer or laptop?
• Wireless Account Form (Guest)

IT Documentation

• Banner
• Remote Desktop Connection
• Virtual Private Network
• Xpressions

IT Quickstart

• What are the IT needs for new staff?
• When should a hiring manager contact IT?

Hardware & Software

• How do I request software installations?
• Can I obtain hardware and software discounts?
• Does UHD provide software for home use?
• What is the recommended computer or laptop?

Desktop Project

• How often do I get a new office computer?
• Can I have a laptop instead of a desktop?
• Are printers covered by the Desktop Project?

Satellite Labs

• What is the Satellite Lab Upgrade Project?
• How do I request software installation in these labs?