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Coordinator, Esports

Basic Position Information

Job Code: 5358

Title: Coordinator, Esports

Department: Student Activities

Essential Personnel: N

Job Family: Student Operations

Job Sub-Family: Student Support

FLSA Classification: NE

Job Grade: 11

Grade Min: $39,923

Grade Mid: $46,910

UHD Succession Plan: N

Criticality of Position: N/A

Career Ladder: In-Range

Campus Security Authority: N

Screening Committee: N

Motor Vehicle Record Check: N

Job Summary

The Coordinator, Esports coordinates, markets, and facilitates esports programs.

Duties

  • Recruiting and retaining students for eSports program
  • Conducting coaching and instruction activities during training, practice, and competition
  • Coordinating off-season, practice, and competition schedules
  • Assisting with team travel when necessary
  • Running camp, clinics, and promotional events
  • Ensuring team compliance with all leagues, conference, and institutional rules and regulations
  • Continuously ensuring program reputation are in alignment with the UHD values and brand

Marginal Duties

  • Performs other duties as assigned

Supervisory Responsibilities

Direct Reports:

  • Part-time employees

Delegation of Work:

  • Occasionally assigns work to subordinate(s)

Supervision Given:

  • Makes final decision on evaluating employee performance; scheduling work hours of other employees; on coaching and counseling; training; handling employee grievances and complaints; granting time off. Provides recommendations on promotions; salary increases; hiring new employees; discharging employees; and disciplinary actions.

Qualifications

Required Education:

  • Bachelor's degree

Required Experience:

  • Minimum of two (2) years of job-related experience. Coaching or teaching experience, at least one (1) year competitive esports experience involving multiplayer online video games with team-based elements and expert knowledge of League of Legends and/or similar games. Understanding of hardware and software utilized in gaming.

License/Certification:

  • None Required

Preferred Qualifications

  • Bachelor's degree in Health and Human Performance or related field
  • Experience coaching or playing in collegiate esports program. Experience in recruiting. Expert knowledge in games like Overwatch,
  • League of Legends, Fortnite, Valorant, Apex Legends, CS:GO, Call of Duty, Rainbow Six Siege, Super Smash Bros., and DOTA2.
  • Understanding of hardware/software utilized in livestreaming, and online broadcasting tools such as OBS, Zoom, Twitch, Facebook Live and YouTube Live.

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

  • Candidates must have strong analytical and problem solving skills, as well as excellent interpersonal and communication skills

Abilities:

  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
  • Ability to demonstrate a vision for the collegiate esports program at UHD.

Work Location and Physical Demands

Primary Work Location:

  • Office or gaming room environment

Physical Demands:

  • Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about walking, standing, etc. Work environment involves minimal exposure to physical risks.

Position Specific Competencies

Commitment to Excellence - UHD

  • Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
  • Continuously strives to improve work performance.
  • Accepts responsibility for his/her commitments to the university.
  • Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

  • Treats others with courtesy, respect, and dignity in the workplace.
  • Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

  • Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
  • Accepts responsibility for his/her actions.
  • Respects and complies with department and university policies, procedures, and work rules.

Dependability

  • Takes responsibility to accomplish job assignments within reasonable deadlines.
  • Willing to accept new projects and/or commitments.
  • Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
  • Arrives to work on time prepared and ready to contribute.

Flexibility

  • Willingly adjusts to changing work assignments or conditions.
  • Open to changes in operational procedures, technology, and/or organizational structure.
  • Views changes as opportunities for learning and professional development.
  • Displays a positive attitude to encourage others.
  • Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

  • Possesses required job skills and knowledge.
  • Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Work Leadership

  • Leads the work of assigned staff.
  • Assigns projects and tasks with clear instructions and understanding of work to be performed.
  • Mentors and guides by sharing expertise, knowledge of work rules and procedures, and best practices.
  • Follows up to ensure tasks and projects are completed within reasonable timeframes.

Focus on Customer Service

  • Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
  • Respectfully ascertains customer's needs and determines appropriate response.
  • Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
  • If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
  • Follows up with customers on outstanding requests in a timely manner.
  • Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Student Success Indirect Support

  • Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
  • Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
  • Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
  • Helps students build peer support networks.
  • Encourages student participation in out-of-class activities.
  • Provides encouragement and guidance to foster student success.
  • Treats students with respect
  • Maintains the learning environment to ensure quality and/or sound pedagogy.

This job description may not encompass all duties and responsibilities associated with the position.