Supervisor, Labor & Paint Shop

The Supervisor, Labor & Paint Shop supports and assists the facilities management leadership in maintaining the physical appearance of the university, by supervising the Labor and Paint Shops.

• Collaborates and coordinates as necessary with staff, faculty, students, and visitors regarding furniture moves, and painting and construction projects
• Schedules, assigns, monitors, and evaluates work performed by the Labor and Paint Shops staff
• Supervises the Labor Shop by evaluating, inputting, assigning, monitoring, and closing work orders in FAMIS software
• Supervises the Paint Shop by evaluating, assigning, monitoring, and coordinating tasks with the Paint Shop Lead
• Collaborates and coordinates with Conference and Events Services staff, faculty, and students regarding event setups to ensure that a high quality of service is provided in a timely manner
• Performs the same work duties as those supervised; assists in the duties performed by subordinates

• Provides support to the Carpenter Shop, Custodial Shop and MEP Shops by supervising, coordinating, and scheduling work as requested by other supervisors and/or managers
• Conducts inspections of classrooms, study/lounge areas, corridors, restrooms, and furniture for any necessary repairs
• Approves all actions in TRAM for the Labor and Paint Shops
• Ensures the required tools and materials are available for the daily tasks and duties of the Labor and Paint Shops
• Performs other duties as assigned

Direct Reports:

• Full Time Employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.

Required Education:

• Associate's degree

Required Experience:

• Minimum of three (3) years of related job experience

License/Certification:

• Must maintain a valid, current driver's license

• None

Knowledge:

• Knowledge of the operations of Labor and Paint Shops, and the related trends, issues, and accepted practices

Skills:

• Good technical skills, including proficiency in MS Office and in using a work order system;
• Excellent oral and written communication skills;
• Good multitasking and organizational skills

Abilities:

• Ability to work independently and in a team environment;
• Ability to be flexible and adaptable to changing priorities;
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Primary Work Location:

• Routinely works in an inside and outside environment

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
• Work involves some exposure to elements, such as adverse weather conditions, extreme temperatures, oils, dirt, dust, fumes, and airborne particles
• Position requires occasional bending, stooping, kneeling, crawling, jumping, climbing, and reaching. May, on rare occasions, be required to work in a high dangerous place, in a confined or windowless space, or be exposed to the risk of an electric shock
• May work near moving mechanical parts or be exposed to vibration. May, on rare occasions, be exposed to potentially hazardous bodily fluids and to potentially hazardous or cancer-causing agents or chemicals
• Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors. Must be able to climb and maintain balance on a ladder
• Must have the ability to move items of up to 100lbs

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.