Assistant Director, Undergraduate Studies

The Assistant Director of Undergraduate Studies develops and implements programs and strategies for undergraduate students. The Assistant Director advises, counsels, and assists undergraduate students with registration and the application process.

• Develops and implements recruiting programs and strategies for prospective business majors from feeder community colleges
• Advises, counsels and assists undergraduate students with registration and application process, maintaining all relevant records and data
• Creates presentation to potential business students from the feeder community colleges
• Develops relationships with community colleges advising and transfer centers to promote the undergraduate business majors to their students
• Assists in developing strategies to support student success, focusing on auditing student records and providing advice on career plans
• Follows-up with prospective students who expressed an interest in pursuing a business major
• Advises prospective transfer students, applicants, and newly admitted students on college majors and requirements
• Provides oversight, direction, coordination, accountability and management support for all activities and initiatives within the undergraduate programs

• Performs all other duties as assigned

Direct Reports:

• Leads the work of assigned student workers

Delegation of Work:

• Follows up to ensure tasks and projects are completed within reasonable timeframes

Supervision Given:

• Assigns projects and tasks with clear instructions and work expectations

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of four (4) years of related job experience
• Relevant experience in academic advising, recruiting and outreach
• Experience working with community colleges advisors and students

License/Certification:

• None required

• Master's degree is preferred
• Fluency in languages spoken by groups of potential business majors (other than English)

Knowledge:

• Knowledge of graduate programs in a higher education environment and the related trends, issues, and accepted practices;
• Knowledge of undergraduate program admissions requirements and prerequisites;
• Knowledge of relevant university policies and procedures

Skills:

• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills;
• Good organizational skills

Abilities:

• Ability to make presentations;
• Ability to communicate effectively with a wide range of individuals and constituencies in a diverse university community

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements;
• Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
• Must have precise hand-eye coordination and the ability to identify and distinguish colors
• Must have the ability to move items of up to 30lbs.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Student Advising/Assistance

• Demonstrates the ability to advise and assist university students and/or prospective students with academic plans and course selection, financial options, career plans, and/or student opportunities.
• Shares relevant knowledge and insight to apprise students of the university's programs and services.
• Provides encouragement and guidance to foster student success.
• Listens and responds to student requests and concerns with patience and understanding.
• Treats students with respect.

Building External Relationships

• Demonstrates the ability to build rapport and develop relationships with external constituents.
• Displays a genuine interest in constituents' ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
• Builds trust and forms alliances through shared respect and cooperation.

Problem Solving

• Formulates plans and strategies to proactively resolve anticipated problems.
• Prudently responds to unforeseen problems through careful consideration and analysis of problem and relevant information and circumstances.
• Recognizes and apprises appropriate university administrator when resolution requires senior management input and/or approval.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.