Coordinator, Student Employment

The Coordinator of Student Employment coordinates, maintains, and monitors institutional student employment programs in compliance with federal, state, and institutional guidelines and regulations; collaborates closely with other HR functional areas and with Financial Aid to resolve any student employment matters. The Coordinator serves as the first point of contact for all student employee HR related matters and coordinates student employee engagement activities. The Coordinator coordinates and administers recruitment support services for students and departmental managers while developing and implementing processes, procedures and policies in support of student employment.

• Develops and implements processes, procedures, policies, strategic goals and objectives in support of student employment.
• Advises, coordinates, and completes all aspects of the job posting and hiring process of students in accordance with established guidelines and regulations
• Recruits incoming and current students for on-campus part-time employment opportunities.
• Coordinates Criminal Backgrounds Checks and provides support on I-9 completion and compliance trainings for new student employees
• Acts as consultant to staff, faculty, and others and supports them in their student employment needs.
• Coordinates student employee engagement activities including planning and executing annual student appreciation week events in coordination with other university stakeholders.
• Partners with University departments to create on-campus student employment opportunities such as job fairs.
• Works with students and supervisors to strategically place students in the most appropriate and suitable department.
• Collaborates with talent development and/or career services in facilitating training programs and workshops.
• Collaborates with UHD's Career Services departments to address student off-campus employment needs.
• Collaborates with employee relations staff on student employee matters.
• Provides student applicants troubleshooting assistance with the Applicant Tracking System.
• Create and/or updates the student employment website and other written materials.
• Provides support to student employees working with external parties.
• Provides ad-hoc reports as needed.

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of two (2) years of experience in career development, recruitment, employment, business management or other closely related area.

License/Certification:

• None Required

• SHRM-CP certification HR experience in a higher education setting

Knowledge:

• Knowledge of trends, developments, and best practices in talent acquisition.

Skills:

• Strong analytical and problem solving skills Excellent interpersonal and communication skills Good technical skills.

Abilities:

• Ability to learn new technology Ability to manage and complete multiple projects in a timely and accurate manner. Ability to show independent judgment with high level of discretion and confidentiality in handling student employment issues. Ability to work autonomous and as a team oriented individual Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.