Director, College of Business Career Development Center

The Director, College of Business Career Development Center manages, plans, strategically develops, and implements all aspects of a comprehensive, student-centered career development facility for students and alumni within the Marilyn Davies College of Business.

• Oversees departmental operations including, but not limited to, budgets, personnel, planning, and marketing career events, programs, services, and staff training.
• Collaborates with the dean, faculty, and staff to develop, plan, and implement program opportunities, events, and course objectives for student career awareness and career readiness inside and outside the classroom.
• Builds, communicates, and fosters relationships with industry and community leaders to promote employment and internship opportunities for our students as well as involvement opportunities for them within the college; works to increase the quality and quantity of internship opportunities for students; establishes and maintains a Career Readiness Council of industry leaders providing needed feedback for programming as well as financial gifts to cover costs of programming.
• Represents the university in regional, national, and international career-related organizations and groups.
• Develops, leads, and manages an on-campus interview program.
• Coaches, counsels, and provides resources to students and alumni; assists students in developing career goals and understanding the relationship between in-class, extracurricular, and experienced-based learning; conducts class presentations, workshops, events, and large/small group sessions.
• Develops and maintains information systems for managing records and data.
• Generates reports and Career Outcomes Assessment systems, policies, and procedures; analyzes information for use in planning for AACSB and SACSCOC Accreditation as well as the Ted Bauer Scholars Program.
• Works to increase the percentage of students employed at graduation.

• Performs all other duties as assigned.

Direct Reports:

• Full Time Employees

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Has primary responsibility for conducting performance evaluations and making recommendations for hiring and dismissing employees.

Required Education:

• Master's degree

Required Experience:

• Minimum of seven (7) years of related job experience, including experience in management and supervision, program creation, and management and development of all areas of Career Services in a higher education setting.

License/Certification:

• Must maintain a valid, current driver's license.

• None

Knowledge:

• Knowledge of the operations of the Careers Services function in a higher education environment, and the related trends, issues, and accepted practices.

Skills:

• Good technical skills, including proficiency in MS Office,
• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills;
• Good outreach and marketing skills.

Abilities:

• Ability to effectively communicate and develop and build partnerships with a wide range of individuals and constituencies in a diverse community.

Primary Work Location:

• Works in an office environment.

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. May be required to move items of up to 20lbs.

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Building External Relationships

• Demonstrates the ability to build rapport and develop relationships with external constituents.
• Displays a genuine interest in constituents' ideas and concerns, and pursues mutual interests and aspirations between the university and external constituents.
• Builds trust and forms alliances through shared respect and cooperation.

Supervision

• Supervises the work of staff employees.
• Sets clear goals and expectations within reasonable timeframes.
• Motivates staff through constructive feedback, challenging assignments, and recognition of achievements.
• Provides mentorship and guidance by sharing expertise and best practices.
• Supports staff by providing essential resources, professional development opportunities, and open communication.
• Promptly addresses performance issues with appropriate measures and discretion.

Computer/Automated System Proficiency

• Proficient in the use of university applications or automated systems to perform job duties.
• Complies with related policies, procedures, and work rules to maintain system security and data integrity.

Research and Analysis

• Applies knowledge and skills to collect and analyze relevant data and information.
• Assesses benefits and risks, and prepares comprehensive reports of findings.
• Submits recommendations for management's review and evaluation.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.