Graduate and International Admissions Enrollment Analyst
Basic Position Information
Job Code: 5338
Title: Graduate and International Admissions Enrollment Analyst
Department: Admissions
Essential Personnel: N/A
Job Family: Enrollment Management
Job Sub-Family: Admissions
FLSA Classification: NE
Job Grade: 10
Grade Min: $36,294
Grade Mid: $42,645
UHD Succession Plan: N/A
Criticality of Position: N/A
Career Ladder: In-Range
Campus Security Authority: Y
Screening Committee: N
Motor Vehicle Record Check: N
Job Summary
The Graduate and International Admissions Enrollment Analyst processes graduate and international admissions, provides customer service, maintains student records, and monitors and enters data into databases and systems.
Duties
- Evaluates applications from graduate and international students to determine eligibility for admissions
- Processes and takes images of all official documents in the system
- Executes the application and admissions processes to support graduate and international student enrollment
- Maintains and manages admissions information in the Student Information System, ensuring that the data is accurate
- Processes and enters SEVIS data according to the guidelines provided by the Department of Homeland Security, maintaining data and quality control
- Triages incoming inquiries and provides office and telephone coverage
Marginal Duties
- Performs all other duties as assigned
Supervisory Responsibilities
Direct Reports:
- Supervises student workers
Delegation of Work:
- Regularly assigns work to subordinate(s)
Supervision Given:
- Supervises the work of student employees.
Qualifications
Required Education:
- Bachelor's degree
Required Experience:
- Minimum of one (1) year of related job experience, including experience in recruitment or sales, working with student information systems, and in higher education
License/Certification:
- None required
Preferred Qualifications
- None
Knowledge, Skills and Abilities
Knowledge:
- Knowledge of the application and admissions processes in higher education, and of the related trends, issues, and accepted practices
Skills:
- Good technical skills, including proficiency in data processing and in imaging systems;
- Strong analytical and problem solving skills; excellent interpersonal and communication skills
Abilities:
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment.
Physical Demands:
- Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements;
- Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
Position Specific Competencies
Commitment to Excellence - UHD
- Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
- Continuously strives to improve work performance.
- Accepts responsibility for his/her commitments to the university.
- Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.
Integrity
- Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
- Accepts responsibility for his/her actions.
- Respects and complies with department and university policies, procedures, and work rules.
Respect and Cooperation
- Treats others with courtesy, respect, and dignity in the workplace.
- Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.
Proficiency
- Possesses required job skills and knowledge.
- Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.
Dependability
- Takes responsibility to accomplish job assignments within reasonable deadlines.
- Willing to accept new projects and/or commitments.
- Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
- Arrives to work on time prepared and ready to contribute.
Flexibility
- Willingly adjusts to changing work assignments or conditions.
- Open to changes in operational procedures, technology, and/or organizational structure.
- Views changes as opportunities for learning and professional development.
- Displays a positive attitude to encourage others.
- Promptly responds to changes in work priorities and/or unexpected circumstances or situations.
Communicates Effectively
- Communicates clearly, concisely, and with courtesy.
- Carefully listens to customer or thoroughly reads correspondence, and uses good judgment to respond appropriately. (Customers can be students, external constituents, employees, or university guests.)
- Communicates requests for further action or resources to appropriate individuals with tact.
Computer/Automated System Proficiency
- Proficient in the use of university applications or automated systems to perform job duties.
- Complies with related policies, procedures, and work rules to maintain system security and data integrity.
Student Success Indirect Support
- Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
- Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
- Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
- Helps students build peer support networks.
- Encourages student participation in out-of-class activities.
- Provides encouragement and guidance to foster student success.
- Treats students with respect
- Maintains the learning environment to ensure quality and/or sound pedagogy.
This job description may not encompass all duties and responsibilities associated with the position.