Video Production Specialist I

The Video Production Specialist I provides video production, audio recording, and lecture capture support to faculty and staff.

• Records, edits, and uploads various video productions for faculty and staff, including setting up and breaking down any equipment required
• Edits video and audio files to create a final product, creating any necessary video graphics, exporting the final product to the required formats, captioning, uploading the final product to the required content delivery network, and backing up all files
• Records special events as required
• Maintains and troubleshoots equipment
• Sets up and operates digital lecture captures sessions, assisting faculty as required with lecture capture needs
• Provides training and troubleshoots for Zoom meetings and webinars for faculty and staff
• Uploads digital signage as required
• Assists faculty and staff with their remote teaching and content creation needs relating to video creation, editing, sharing, and delivery

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Required Education:

• Associate's degree in Video, Film, Television, or a related field

Required Experience:

• Minimum of one (1) year of related job experience

License/Certification:

• A valid driver's license

• None

Knowledge:

• Knowledge of lighting and virtual studio setup, and the related trends, issues, and accepted practices;
• Knowledge of video production and of audio and video recording;
• Basic computer and networking knowledge; familiarity with Adobe CC

Skills:

• Good photography skills; well developed technical skills;
• Strong analytical and problem solving skills;
• Excellent interpersonal and communication skills.

Abilities:

• Ability to use all relevant equipment and software;
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
• May, on rare occasions, be exposed to elements such as adverse weather conditions, extreme temperatures, dirt, dust, and airborne particles
• Must have good hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
• Must have the ability to move items of up to 100lbs
• May be asked to respond to problems or provide service after hours.
• May be Expected to carry and respond to cell phone at all times

Commitment to Excellence - UHD

• Demonstrates a commitment to competently perform his/her job duties and responsibilities within established time frames.
• Continuously strives to improve work performance.
• Accepts responsibility for his/her commitments to the university.
• Contributes to the success of the university by consistently providing quality results in the performance of his/her job duties and responsibilities.

Respect and Cooperation

• Treats others with courtesy, respect, and dignity in the workplace.
• Promotes cooperation through open and honest communications and consideration of others ideas, thoughts, and opinions.

Integrity

• Demonstrates high ethical standards of conduct in the performance of his/her job duties and responsibilities.
• Accepts responsibility for his/her actions.
• Respects and complies with department and university policies, procedures, and work rules.

Proficiency

• Possesses required job skills and knowledge.
• Demonstrates the ability to apply those skills and knowledge to competently perform his/her job duties and assignments.

Dependability

• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Willing to accept new projects and/or commitments.
• Does due diligence to complete projects within specified timeframes and/or fulfill commitments.
• Arrives to work on time prepared and ready to contribute.

Flexibility

• Willingly adjusts to changing work assignments or conditions.
• Open to changes in operational procedures, technology, and/or organizational structure.
• Views changes as opportunities for learning and professional development.
• Displays a positive attitude to encourage others.
• Promptly responds to changes in work priorities and/or unexpected circumstances or situations.

Focus on Customer Service

• Focuses on customer's needs and expectations. (Customers can be students, external constituents, employees, or university guests.)
• Respectfully ascertains customer's needs and determines appropriate response.
• Promptly responds by providing requested information, takes appropriate action, or refers customer to appropriate individual or department.
• If further actions need to be taken, advises customers of realistic timeframes for a response to their request.
• Follows up with customers on outstanding requests in a timely manner.
• Tactfully explains to customers why their needs and/or expectations cannot be met if the university does not provide the requested information or services.

Support Proficiency

• Possesses comprehensive knowledge and skills with multiple hardware and software systems.
• Effectively applies expertise to identify and troubleshoot user issues.
• Competent to install and configure new systems.
• Willing to share expertise and provide technical support to others.

Student Success Indirect Support

• Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
• Helps students navigate their way through the different offices, programs, and services at the university and/or connects students with the appropriate party(ies).
• Connects students with services or resources that can help them with career exploration, goal selection, and ongoing academic assistance.
• Helps students build peer support networks.
• Encourages student participation in out-of-class activities.
• Provides encouragement and guidance to foster student success.
• Treats students with respect
• Maintains the learning environment to ensure quality and/or sound pedagogy.